Admissions Reps-Single Courses

Onboarding

  • Admissions Process
  • Lead Generation
  • Key Performance Indicator Intro
  • FERPA Course
  • Basic CRM Introduction
  • Data Entry Policy
  • Conversion Rates Intro
  • Accreditation and Rates
  • School/Student Statuses
  • Reporting/Activity
  • Common Admissions Forms
  • Catalogs/Agreements
  • School Departments Overview

Enrollment Process

  • Lead Status/Disposition
  • Contact Methods
  • Initial Phone Interview
  • Admissions Interview and Presentation Process
  • Admissions Tour
  • Investment/Tuition
  • Application/Enroll Process
  • Follow-Up/Stich-in
  • Start and Orientation
  • Cancels and Retention
  • Re-Enrollment/Re-entry

Admissions Sales

  • Admissions Sales Funnel
  • Phone Interview Skills
  • Appointment Setting Skills
  • Customer Service Skills
  • Admissions Interview Presentation Skills
  • Lead Campaigning
  • PDL Generation
  • Negotiating/Closing
  • Ovecoming Objections
  • Creating Urgency
  • Tour Closing Skills